Contact

We’re here to help! If you have any questions about your order, shipping, or our products, please reach out using the information below.


📩 Email Support

Email: thelotuschis@gmail.com
We aim to respond to all inquiries within 1–2 business days.


📍 Business Location

We operate as an online-based business.
Our fulfillment partners may be located in multiple locations.


🛍️ Order Support

For order-related questions, please include:

  • Your order number

  • The email address used at checkout

This helps us assist you as quickly as possible.


⚠️ Important Notes

  • We do not offer customer support via social media DMs.

  • Please allow extra time for responses during sales, promotions, or holidays.

Contact form