Contact
We’re here to help! If you have any questions about your order, shipping, or our products, please reach out using the information below.
📩 Email Support
Email: thelotuschis@gmail.com
We aim to respond to all inquiries within 1–2 business days.
📍 Business Location
We operate as an online-based business.
Our fulfillment partners may be located in multiple locations.
🛍️ Order Support
For order-related questions, please include:
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Your order number
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The email address used at checkout
This helps us assist you as quickly as possible.
⚠️ Important Notes
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We do not offer customer support via social media DMs.
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Please allow extra time for responses during sales, promotions, or holidays.